Journal of Korean Medicine Rehabilitation (한방재활의학과학회지)

The society of Korean Medicine Rehabilitation (한방재활의학과학회)
권호 표지

Survey of Satisfaction with Oriental Medical Care for Traffic Accident Patients ; 35 Cases Report

교통사고 환자 35예에 대한 한방의료 서비스 만족도 조사

  • Park, Darn-Seo (Dept. of Oriental Rehabilitation Medicine, College of Oriental Medicine, Won-Kwang University) ;
  • Pi, Chien-Hsin (Dept. of Oriental Rehabilitation Medicine, College of Oriental Medicine, Won-Kwang University) ;
  • Lee, Jeong-Han (Dept. of Oriental Rehabilitation Medicine, College of Oriental Medicine, Won-Kwang University) ;
  • Kong, Jae-Cheol (Dept. of Oriental Rehabilitation Medicine, College of Oriental Medicine, Won-Kwang University) ;
  • Baek, Dong-Gi (Dept. of Internal Medicine, College of Oriental Medicine, Won-Kwang University) ;
  • Song, Yung-Sun (Dept. of Oriental Rehabilitation Medicine, College of Oriental Medicine, Won-Kwang University) ;
  • Kwon, Young-Mi (Dept. of Diagnositic Radiology, College of Oriental Medicine, Won-Kwang University)
  • 박단서 (원광대학교 한의과대학 한방재활의학과교실) ;
  • 필감흔 (원광대학교 한의과대학 한방재활의학과교실) ;
  • 이정한 (원광대학교 한의과대학 한방재활의학과교실) ;
  • 공재철 (원광대학교 한의과대학 한방재활의학과교실) ;
  • 백동기 (원광대학교 한의과대학 한방내과학교실) ;
  • 송용선 (원광대학교 한의과대학 한방재활의학과교실) ;
  • 권영미 (원광대학교 한의과대학 영상의학과학교실)
  • Received : 2008.06.14
  • Accepted : 2008.07.13
  • Published : 2008.07.31

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Abstract

Objectives : This study aimed to understand the satisfaction degree of patients due to traffic accident(TA) in order to provide basic data which would give help not only to improve the quality of services, but also to strengthen the competitiveness of oriental medical hospitals on sequela of TA patients. Methods : The data were collected from inpatients and outpatients who answered a self-report questionnaire. Independent t-test, analysis of variance(ANOVA), $X^2$-test, correlation analysis were used for data analysis. Results : According to the research on medical satisfaction degree, the overall satisfaction degree was 4.141. On each field, satisfaction degree related to the doctor service recorded the highest degree among others(4.474). Satisfaction degree related to the appropriateness of service was the second(4.091). On the other hand, satisfaction degree of using procedure was the lowest degree(3.857). On the difference of degrees of satisfaction by general characteristics, patients who were unemployed houseworker group showed lower doctor service satisfaction degree than that of other groups. However, on the difference of degrees of satisfaction related to other general characteristics, there were no significant differences(p<0.05). Conclusions : The service distribution of oriental medical hospital was almost equal without concentrating on specified social classes.

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