참고문헌
- Andre, T., H. Hartson, S. Belz and F. McCreary, "The user action framework:A reliable foundation for usability engineering support tools", International Journal of Human-Computer Studies, Vol.54, No.1(2001), pp.107-136 https://doi.org/10.1006/ijhc.2000.0441
- Bevan, N., "Quality in use:Meeting user needs in quality", The Journal of Systems and Software, Vol.49, No.1(1999), pp.89-96 https://doi.org/10.1016/S0164-1212(99)00070-9
- Boy, G., Cognitive function analysis, Ablex Publishing Corporation, Conneticut, 1998
- Card, D., "Learning from our mistakes with defect causal analysis", IEEE Software, Vol.15, No.1(1998), pp.56-63
- Chillarge, R., I. Bhandari, J. Chaar, M. Halliday, D. Moebus, B. Ray, and M. Wong, "Orthogonal defect classification-A concept for in-process measurements", IEEE Transactions on Software Engineering, Vol.18, No.11(1992), pp.943-956 https://doi.org/10.1109/32.177364
- Gillan, D. and R. Bias, "Usability science I :Foundations", International Journal of Human-Computer Interaction, Vol.13, No.4 (2001), pp.351-372 https://doi.org/10.1207/S15327590IJHC1304_02
- Freimut, B., Developing and using defect classification schemes(IESE-Report No. 072.01/E), Fraunhofer IESE, 2001
- Hollnagel, E., "The phenotype of erroneous action", International Journal of Man-Machine Studies, Vol.39, No.2(1993), pp.1-32 https://doi.org/10.1006/imms.1993.1051
- Hollnagel, E., Cognitive Reliability and Error Analysis Method, Elsevier, Oxford, 1998
- Horbæk, K., "Current practice in measuring usability:Challenges to usability studies and research", International Journal of Human-Computer Studies, Vol.64, No.2(2006), pp.79-102 https://doi.org/10.1016/j.ijhcs.2005.06.002
- Howarth, J., T. Andre, and R. Hartson, "A structured process for transforming usability data into usability information", Journal of Usability Studies, Vol.3, No.1(2007), pp.7-23
- Huber, J., A Comparison of IBM's Orthogonal Defect Classification to Hewlett Packcard's Defect Origins, Types, and Modes, Hewlett Packard Company, 1999
- ISO/IEC 9241, Ergonomic requirements for office work with visual display terminal-Part 11:Guidance on usability, ISO/IEC, 1998
- Ivory, M. and M. Hearst, "The state of the art in automating usability evaluation of user interfaces," ACM Computing Survey, Vol.33, No.4(2001), pp. 470-516 https://doi.org/10.1145/503112.503114
- Keehan, S., H. Hartson, D. Kafura and R. Schulman, "The usability problem taxonomy: A framework for classification and analysis", Empirical Software Engineering, Vol.4, No.1(1999), pp.71-104 https://doi.org/10.1023/A:1009855231530
- Kruchten, P., "Casting software design in the function-behaviour-structure framework", IEEE Software, Vol.22, No.2(2005), pp.52-58
- Lavery, D., G. Cockton, and M. Atkinson, "Comparison of evaluation methods using structured usability problem reports", Vol.16, No.4/5(1997), pp.246-266 https://doi.org/10.1080/014492997119824
- Law, E., Proposal for a New COST Action 294:Towards the Maturation of IT Usability Evaluation, COST Office, 2004
- Leszak, M., D. Perry and D. Stoll, "Classification and evaluation of defects in a project retrospective", The Journal of Systems and Software, Vol.61, No.3(2002), pp.173-187 https://doi.org/10.1016/S0164-1212(01)00146-7
- Nielsen, J., Usability engineering, AP Professional, San Diego, 1993
- Peuple, J. L. and R. Scane, User interface design, Crucial, Exeter, 2004
- Rasmussen, J., Information processing and human-machine interaction-An approach to cognitive engineering, Elsevier Science, 1986
- Ryu, H. and A. Monk, "Analysing interaction problems with cyclic interaction theory: Low-level interaction walkthrough", Psychnology Journal, Vol.2, No.3(2004), pp. 304-330
- Schoeffel, R., "The concept of product usability: a standard to help manufacturers to help consumers", ISO Bulletin, March(2003), pp.5-7
- Te'eni, D., J. Carey and P. Zhang, Humancomputer interaction:Developing effective organizational information systems, John Wiley, New Jersey, 2007
- Vilbergsdottir, S., E. Hvannberg and E. Law, "Classification of usability problems(CUP) scheme:Augmentation and exploitation," Proceedings of NordiCHI 2006, 2006, pp. 281-290
- Zhang, Z., Overview of usability evaluation methods, Retrieved 20 May 2008, from http://www.usabilityhome.com