Research on the Effects of Knowledge Management Capabilities and Knowledge Sharing Mechanisms on New Product Development Performance in Taiwan's High-tech Industries

  • Liu, Pang-Lo (Department of Industrial Engineering and Management Ta-Hwa Institute of Technology) ;
  • Tsai, Chih-Hung (Department of Industrial Engineering and Management Ta-Hwa Institute of Technology)
  • 발행 : 2007.08.30

초록

High-tech industries in Taiwan exist in an environment with diverse product requirements and intense cost reduction and information integration stress. They must develop new operational directions to increase industry competitiveness. Therefore, Taiwan's high-tech industries must continue R&D and creativity, establish knowledge sharing mechanisms and improve new product development (NPD) performance. This research analyzed and explored the influences of knowledge management (KM) and knowledge sharing mechanisms introduced by Taiwan's high-tech industries on new product development performance. The relationship between knowledge management capabilities and NPD performance is studied. This research considers the intervening industry and corporate position variables. Taiwan's high-tech industries have gradually entered the era of IT region integration and application with competitive advantage creation based upon core techniques. The in-depth study of knowledge management and knowledge sharing introduced by the high-tech industry revealed double meanings in academic and practical applications. The research results showed the following: (1) the stronger the knowledge management capabilities of Taiwan's high-tech industries, the more significant the NPD performance. (2) The better the knowledge sharing mechanism in Taiwan's high-tech industries, the more significant the NPD performance. (3) Corporate scale is not necessarily the critical factor in NPD success and the influence of corporate scale on NPD performance did not show significant differences. (4) The stronger the degree of leading corporate techniques, the more significant the NPD performance.

키워드

참고문헌

  1. Baggozzi, R. P. and Yi, Y.(1988), On the evaluation of structure equation models, Academic of Marketing Science, Vol. 16, pp. 76-94
  2. Bleicher, F. and Paul, H.(1983), Managerial Framework for Innovation Responses in High-Tech Organization. Business Horizons, pp. 69-78
  3. Calanton, R., S. Vickery and Deoge, C.(1995), Business Performance and Strategic New Product Development Activities: An Empirical Investigation. Journal of Product Innovation management, Vol. 12, No.3, pp. 214-223 https://doi.org/10.1016/0737-6782(95)00021-K
  4. Chiu, C. B.(2002), The Management of Fabrication Plant Building up for TFT-LCD and IC Industry. the Master Thesis of National Chiao-Tung University, Taiwan
  5. Clark, Kim B. and Takahiro, Fujimoto.(1991), Product Development Performance: Strategy, Organization, and Management in the World Auto Industry. Harvard Business School Press, Boston, Mass
  6. Davenport, T. H., Sirlla, L. Jarvenpas. and Michael, C. Beers.(1996), Improving Knowledge work Process. Sloan Management Review, pp. 53-65
  7. Gould, A. and Keeble, D.(1984), New Firms and Rural Industrialization in East Anglia, Regional Studies, Vol. 18, No.3, pp. 189-201 https://doi.org/10.1080/09595238400185191
  8. Harrison, N. and Samaon, D.(2002), Technology management: Text and international cases. New York: McGraw-Hill
  9. Hendrike, P.(1999), Why share Knowledge? The influence of ICT on motivation for Knowledge sharing. Knowledge and Process Management, Vol. 6, No.2, pp. 91-100 https://doi.org/10.1002/(SICI)1099-1441(199906)6:2<91::AID-KPM54>3.0.CO;2-M
  10. Holtshouse, D.(1998), Knowledge Research Issues. California Management Review, Vol. 43, No.3, pp. 277-280
  11. Hopkins, D. S.(1981), New Product Winners and Losers. Research Management, Vol. 12, No.1, pp. 12-17
  12. Hong, P., Doll, W. J., Nahm, A. Y., and Li, X.(2004), Knowledge sharing in integrated product Development. European Journal of Innovation Management, Vol. 7, No.2, pp. 102-112 https://doi.org/10.1108/14601060410534393
  13. Kearns, G. S. and Lederer, A. L.(2003), A resource-based view of strategic IT alignment = now knowledge sharing creates competitive advantage. Decision science, Vol. 34, No. 1, pp. 1-29 https://doi.org/10.1111/1540-5915.02289
  14. Lee, J. N.(2001), The impact of knowledge sharing, organizational capacity and partnership quality on IS outsourcing success. Information & Management, Vol. 38, pp. 323-335 https://doi.org/10.1016/S0378-7206(00)00074-4
  15. Liao, S. H.(2003), Knowledge management technologies and applications: A literature review from 1995 to 2002. Expert Systems with Applications, Vol. 25, No.2, pp. 155-164 https://doi.org/10.1016/S0957-4174(03)00043-5
  16. Liao, S. H., Chang, J. C., Cheng, S. C., and Kuo, C. M.(2004), Employee relationship and knowledge sharing: A case study of a Taiwanese finance and securities firm. Knowledge Management Research & Practice, Vol. 2, pp. 24-34 https://doi.org/10.1057/palgrave.kmrp.8500016
  17. Lee, J. N.(2001), The impact of knowledge sharing, organizational capacity and partnership Quality on IS outsourcing success. Information & Management, Vol. 38, pp. 323-335 https://doi.org/10.1016/S0378-7206(00)00074-4
  18. Liebowitz, J.(2001), Knowledge management and its link to artificial intelligence. Expert System with Applications, Vol. 20, pp. 1-6 https://doi.org/10.1016/S0957-4174(00)00044-0
  19. Liu, P. L., Chen, W. C., and Tsai, C. H.(2004), An Empirical Study on the Correlation between Knowledge Management Capability and Competitiveness in Taiwan's Industries. Technovation, Vol. 24, No. 12, pp. 971-977 https://doi.org/10.1016/S0166-4972(03)00061-0
  20. Liu, P. L., Chen, W. C., and Tsai, C. H.(2005), An Empirical Study on the Correlation between the Knowledge Management Method and New Product Development Strategy on Product Performance in Taiwan's Industries. Technovation, Vol. 25, No.6, pp. 637-644 https://doi.org/10.1016/j.technovation.2003.11.001
  21. Nonaka Ikujiro and Hirotaka Takeuchi.(1995), The Knowledge-creation Company, Oxford University Press, New York
  22. Nonaka I., Toyama, R., and Konno, N.(2000), SECI, 13a and Leadership: A Unified Model of Dynamic Knowledge Creation. Long Range Planning, Vol. 33, pp. 5-34 https://doi.org/10.1016/S0024-6301(99)00115-6
  23. Nunnally, J. C., 1978. Psychometric theory (2nd Ed.). New York, McGraw-Hill
  24. Quinn, J. B., Anderson, P., and Finkelstein, S.(1996), Managing professional intellect: Marking the most of the best. Harvard Business Review, Vol. 74, pp. 71-80
  25. Riggs, E. H.(1985), Managing High-Tech companies. Van Nostrano Reinhold, N.Y
  26. Robbins, S. P.(2003), Organization Behavior (10th Ed.). New Jersey: Prentice Hall
  27. Rogers, E. M. and Larson, J. K.(1984), Silicon Valley fever: growth of high-technology culture. N. Y.: Basic Books
  28. Ryu, S., Ho, S. H., and Han, I.(2003), Knowledge sharing behavior of physicians in hospitals. Expert Systems with Application, Vol. 25, pp. 113-122 https://doi.org/10.1016/S0957-4174(03)00011-3
  29. Shanklin, W. L. and Ryans, K. J.(1984), Organizing for High-Tech Marketing. Harvard Business Review, Vol. 62, No.6, pp. 164-171
  30. Song, X. M. and Parry, M. E.(1997), A Cross-National Comparative Study of New Product Development Processes: Japan and the United States. Journal of Marketing. Vol. 61, No.2, pp. 1-18
  31. Teece, D. J., Pisano, G., and Shuen, A.(1997), Dynamic Capabilities and Strategic Management. Strategic Management Journal, Vol. 18, No.7, pp. 509-533 https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z
  32. Van den Hooff, B., and Van Weenen, F. de L. de L.(2004), Committed to share: Commitment and CMC use as antecedents of knowledge sharing. Knowledge and Process Management, Vol. 11, No.1, pp. 13-24 https://doi.org/10.1002/kpm.187