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디지털 컨버전스에서의 인터럽션: 멀티 모달리티와 멀티 태스킹 간의 상호 관계를 중심으로

Interruption in Digital Convergence: Focused on Multi-Modality and Multi-Tasking

  • 발행 : 2007.08.31

초록

Digital convergence, defined as the creative fusion of once-independent technologies and service, is getting more attention recently. Interruptions among internal functions happen frequently in digital convergence products because many functions that were in separate products are merged into a single product. Multi-tasking and multi-modality are two distinctive features of interruption in digital convergence products, but their impacts to the user have not been investigated yet. This study conducted a controlled experiment to investigate the impacts of multi-tasking and multi-modality on the subjective satisfaction and objective performance of digital convergent products. The study results indicate that multi-tasking and multi-modality have substantial effects individually as well as together. The paper ends with practical and theoretical implications of study results as well as research limits and future research.

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