Journal of Information Processing Systems

Korea Information Processing Society (한국정보처리학회)
권호 표지
DOI QR코드

DOI QR Code

Use of Mobile Devices in the Performance of Group Decision-Making under Contextual Pressure

  • Published : 2007.12.31
Download PDF
⟨ Previous Next ⟩

Abstract

Mobile technology appears promising as a method to promote group performance in circumstances dependent on time, but not member proximity. However, the success of mobile technology in group decision-making situations has not yet been proven. This paper aims to see how mobile technology affects the performance of group decision-making tasks that should be resolved urgently and/or sources of idea are disconnected with on-line network. Laboratory experiment was used to investigate the effects of mobile factors on group decision-making. The results from the experiment supported the proposition that pressures of time and location play a significant role in the assessment of group decision performance measures. We found that the adoption of mobile technology to group decision-making procedures might be competitive when group decision-making tasks are urgent and sources of idea are disconnected with on-line network, even though mobile technology is not a panacea on which to depend when designing group decision-making.

Keywords

References

  1. Aiken, M., Martin, J., Shirani, A. and Singleton, T. 1994, A group decision support systems for multicultural and multilingual communication. Decision Support Systems, 12, 93-96 https://doi.org/10.1016/0167-9236(94)90009-4
  2. Aiken, M., Vanjani, M. and Paollilo, J. 1996, A comparison of two electronic idea generation techniques. Information & Management, 30, 91-99 https://doi.org/10.1016/0378-7206(95)00048-8
  3. Beach, B. 1975, Expert judgment about uncertainty: Bayesian decision making in realistic settings. Organizational Behavior and Human Performance, 14, 10 - 59 https://doi.org/10.1016/0030-5073(75)90012-4
  4. Chen, E.T., Chong, P.P. and Chen, J.C.H. 1998, Time management in GDSS: A satisficing model. Management Research News, 21, 37-46 https://doi.org/10.1108/01409179810781545
  5. Chetan, S. 2001, Wireless Internet Enterprise Applications. (NY: John Wiley & Sons Inc.)
  6. Chun, K.J. and Park, H.K. 1998, Examining the conflicting results of GDSS research. Information & Management, 33, 313-325 https://doi.org/10.1016/S0378-7206(98)00038-X
  7. Daily, B.F. and Teich, J.E. 2001, Perceptions of contribution in multi-cultural groups in non-GDSS and GDSS environments. European Journal of Operational Research, 134, 70-83 https://doi.org/10.1016/S0377-2217(00)00239-3
  8. Daily, B.F., Lovel, J. and Steiner, R. 1997, A comparative analysis of reactions from multicultural and culturally homogeneous teams to decision making with and without GDSS technology. Computer Personnel, 18, 3-14 https://doi.org/10.1145/270553.270554
  9. Davison, R.M. and Jordan, E. 1998, Group support systems: Barriers to adoption in a cross-cultural setting. Journal of Global Information Technology Management, 1 37-50 https://doi.org/10.1080/1097198X.1998.10856229
  10. DeSanctis, G. and Gallupe, R.B. 1985, Group decision support systems: A new frontier. Database, 16, 3-10 https://doi.org/10.1145/1040688.1040689
  11. DeSantis, G. and Gallupe, R.B. 1987, A foundation for the study of group decision support systems. Management Science, 33, 589-609 https://doi.org/10.1287/mnsc.33.5.589
  12. Dennis, A.R.., George, J.F., Jessup, L.M., Nunamaker, J.F. and Vogel, D.R. 1988, Information technology to support electronic meetings. MIS Quarterly, 12, 591-624 https://doi.org/10.2307/249135
  13. Dennis, A.R., Nunamaker, J.F. and Vogel, D.R. 1989, GDSS laboratory experiments and field studies: Closing the gap. In Proceedings of the 22nd Hawaii International Conference on Systems Science, pp. 300-309
  14. Dennis, A.R., Heminger, A.R., Nunamaker, J.F. and Vogel, D.R. 1990, Bring automated support to large groups: The Burr-Brown experience. Information & Management, 18, 111 - 121 https://doi.org/10.1016/0378-7206(90)90065-P
  15. Er, M.C. and Ng, A.C. 1995, The anonymity and proximity factors in group decision support systems. Decision Support Systems, 14, 75-83 https://doi.org/10.1016/0167-9236(94)00013-I
  16. Fisher, B.A. 1981, Small Group Decision Making: Communication and the Group Process, (McGraw-Hill Inc.)
  17. Gallupe, R.B. 1986, Experimental research into group decision support systems: Practical issues and problems. In Proceedings of the 19th Annual Hawaii International Conference on Systems Sciences, pp. 515-523
  18. Griffith, T.L. 1998, Cross-cultural and cognitive issues in the implementation of new technology: focus on group support systems and Bulgaria. Interacting with Computers, 9, 431-447 https://doi.org/10.1016/S0953-5438(97)00033-7
  19. Kraemer, K.L. and King, J.L. 1988, Computer-based systems for cooperative work and group decisionmaking. ACM Computing Surveys, 20, 115-146 https://doi.org/10.1145/46157.46158
  20. Kurland, N.B. and Bailey, D.E. 1999, Telework: the advantages and challenges of working here, there anywhere, and anytime. Organizational Dynamics, 28, 53 - 68 https://doi.org/10.1016/S0090-2616(00)80016-9
  21. Lewis, F.L. 1982, Facilitator: A micro computer decision support systems for small groups. Ph.D. dissertation, University of Louisville, KY
  22. McGrath, J.E. 1984, Groups: Interaction and Performance, (NJ: Prentice-Hall: Englewood Cliffs)
  23. McGrath, J.E. and Hollingshead, A.B. 1993, Putting the "group" back in group support systems: some theoretical issues about dynamic processes in groups with technological enhancements. In L.M. Jessup and J.S. Valacich (Eds.) Group Support Systems: New Perspectives (NY: Macmillan)
  24. Nosek, J. and Mandviwilla, M. 1996, Mobile group support technologies for any-time any-place team support. Information Technology & People, 9, 58-70 https://doi.org/10.1108/09593849610732059
  25. O'Reilly, C.A., Chatman, J.A. and Anderson, J.C. 1987, Message flow and decision making, In Jablin, F.M. et al. (Eds.), Handbook of Organizational Communication: An Interdisciplinary Perspective
  26. Pinsonncault, A. and Kraemer, K.L. 1990, The effects of electronic meetings on group press and outcomes. European Journal of Operations Research, 46, 143-162 https://doi.org/10.1016/0377-2217(90)90128-X
  27. Pinsonneault, A. and Kraemer, K.L. 1989, The impact of technological support on groups: An assessment of the empirical research. Decision Support Systems, 5, 197 - 216 https://doi.org/10.1016/0167-9236(89)90007-9
  28. Sharda, R., Bar, S.H. and McDonnell, J.C. 1988, Decision support system effectiveness: A review and an empirical test. Management Science, 34, 139-159 https://doi.org/10.1287/mnsc.34.2.139
  29. Siegel, J., Dubrovsky, V., Kiesler, S. and McGuire, T.W. 1986, Group processing in computer-mediated communication. Organizational Behavior and Human Decision Processes, 37, 157-187 https://doi.org/10.1016/0749-5978(86)90050-6
  30. Tetlock, P. 1985, Accountability: The neglected social ontext of judgment and choice. in: B. Staw, L. Cummings (Eds.), Research in Organization Behavior (Greenwich) 7, pp. 297 - 332
  31. Tung, L.L. and Turban, E. 1998, A Proposed Research Framework for Distributed Group Support Systems. Decision Support Systems, 23, 175-188 https://doi.org/10.1016/S0167-9236(98)00040-2
  32. VanGundi, A. 1992, Idea Power: Techniques and Resources to Unleash the Creativity in Your Organization (NY: American Marketing Association)
  33. Watson, R.T., DeSanctis, G. and Poole, M.S. 1988, Using a GDSS to facilitate group consensus: Some intended and unintended consequences. MIS Quarterly, 13, 462-478
  34. Yen, D.C. and Chou, D.C. 2000, Wireless communications: applications and managerial issues. Industrial Management & Data Systems, 100, 436-443 https://doi.org/10.1108/02635570010358375
  35. Zigurs, I., Poole, M.S. and DeSanctis, G.L. 1988, A study of influence in computer-mediated group decision making. MIS Quarterly, 13, 625 - 644 https://doi.org/10.2307/249136