A Case Study of Applying Performance Technology to Diagnose and Improve Skill Education Systems

This study used the performance technology model of Robinson and Robinson to diagnose and solve the problems of the "N" organization. The performance relationship map of the "N" organization was constructed based on the results of the benchmarking, surveys, interviews, and participatory observations. According to the results of analysis, the research team suggested several interventions in three areas: textbooks, educational methods, and educational environments. The study concluded that performance technology is a very effective way to see performance problems from a holistic viewpoint and solve the problems scientifically based on this case study.