043-870-5600
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Korean Agency for Technology and Standards
http://www.kats.go.kr
The Monthly Technology and Standards
(기술표준)
Serial No. 51
/
Pages.13-17
/
2006
Korean Agency for Technology and Standards (국가기술표준원)
서비스리더십과 팔로워십의 조화를 통한 서비스품질의 향상
Seo, Chang-Jeok
서창적
(서강대학교)
Published : 2006.04.01
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