References
- Artandi, S. 1973. 'Information concepts and their utility.' Journal of the American Society for Information Science, 24 : 242-245
- Bates, M. 1986. 'Subject access to online catalogs : A design model.' Journal of the American Society for Information Science, 37 : 357-376 https://doi.org/10.1002/(SICI)1097-4571(198611)37:6<357::AID-ASI1>3.0.CO;2-H
- Belkin, N. J. 1980. 'Anomalous states of knowledge as the basis for information retrieval.' Canadian Journal of Information Science, 5 : 133-143
- Cottrell, G. W. 1989. A connect ionist approach to word sense disambiguation. San Mateo, CA : Morgan Kaufmann Publishers, Inc
- Dervin, B. 1983. An overview of sense making research : Concepts, methods, and results to date. Seattle, WA : School of Communication, University of Washington
- Fidel, R., Davies, R. K., Douglass, M. H., Holder, J. K., Hopkins, C. J., Kushner, E. J., et al. 1999. 'A visit to the information mall : Web searching behavior of high school students.' Journal of the American, Society for Information Science, 50(1) : 24-37 https://doi.org/10.1002/(SICI)1097-4571(1999)50:1<24::AID-ASI5>3.0.CO;2-W
- Fitzgerald, M. A, & Galloway, C. 2001. 'Relevance judging, evaluation, and decision making in virtual libraries : A descriptive study.' Journal of the American Society for Information Science and Technology, 52(12) : 989-1010 https://doi.org/10.1002/asi.1152
- Ford, N., Miller, D. & Moss, N. 2003. 'Web search strategies and approaches to studying.' Journal of the American Society for Information Science, 54(6) : 473-489 https://doi.org/10.1002/asi.10233
- Gerhan, D. 1999. 'When quantitative analysis lies behind a reference question.' Reference and User Services Quarterly, 39(2) : 166-185
- Gordon, M., & Pathak, P. 1999. 'Finding information on the World Wide Web : The retrieval effectiveness of search engines.' Information Processing and Management, 35 : 141-180 https://doi.org/10.1016/S0306-4573(98)00041-7
- Ingwersen, P. 1982. 'search procedures in the library - analyzed for the cognitive point of view.' Journal of Documentation, 38(3) : 165-191 https://doi.org/10.1108/eb026727
- Ingwersen, P. 1992. Information retrieval interaction. London : Taylor Graham
- Ingwersen, P. 1996. 'Cognitive perspectives of information retrieval interaction : Elements of a cognitive IR theory.' Journal of Documentation, 52(1) : 3-50 https://doi.org/10.1108/eb026960
- Jansen, B. J., Spink, A., & Saracevic, T. 2000. 'Real life, real users, and real needs : A study and analysis of user queries on the web.' Information Processing and Management, 36(2) : 207-227 https://doi.org/10.1016/S0306-4573(99)00056-4
- Kim, Y. 2003. 'Typology of ambiguity on representation of information problem : An exploratory study.' Proceedings of the Annual Conference of the American Society of Information Science and Technology, 366-380
- Kim, Y. 2003. 'User-oriented representation of documents for Interactive IR : Connecting beyond-topical criteria of user-defined relevance with the surrogate features of an IR database.' Online Proceedings of 2003 Joint American Society of Indexers (ASI) -- Indexing and Abstracting Society of Canada (IASC/SCAD) Annual Conference, Vancouver, BC, Canada
- Kim, Y. 2004. 'User-oriented indexing : Accommodating beyond-topical aspects of documents.' Key Words : the Bulletin of the American Society of Indexers, 12(1) : 20-25
- Kuhlthau, C. C. 1993a. 'A principle of uncertainty for information seeking.' Journal of Documentation, 49(4) : 339-355 https://doi.org/10.1108/eb026918
- Kuhlthau, C. C. 1993b. Seeking meaning : A process approach to library and information services. Norwood, NJ : Ablex Publishing Corporation
- Kuhlthau, C. C. 1999, February/March. 'Accommodating the user' s information search process : Challenges for information retrieval system designers.' Bulletin of the American Society for Information Science : 12-15
- Lucas, W. & Topi, H. 2002. 'Form and function : The impact of query term and operator usage on Web search results.' Journal of the American Society for Information Science and Technology, 53(2) : 95-108 https://doi.org/10.1002/asi.10013
- Michell, G. & Dewdney, P. 1998. 'Mental models theory : Applications for library and information science.' Journal of Education for Library and Information Science, 39 : 275-281 https://doi.org/10.2307/40324303
-
Pollock, A. & Hockley, A 1996. 'What's wrong with Internet searching.' D-Lib Magazine, 3, 1-5 Internet. [cited 2003. 7.7.]
- Rodriguez, L. 2000. 'Uncertain relevance judgments : A quantitative and qualitative study.' Great Lakes Conference [October 28, 2000]
- Rousseau, G. K., Jamieson, B. A., Rogers, W. A., Mead, S. E. & Sit, R. A. 1998. 'Assessing the usability of on-line library systems.' Behavior and Information Technology 17 : 274-281 https://doi.org/10.1080/014492998119346
- Shannon, C. E. & Weaver, W. 1949. The mathematical theory of communication. Urbana, IL : University of Illinois Press
- Small, S. L., Cottrell, G. W. & Tanenhaus, M. K. (Eds.). 1988. Lexical ambiguity resolution : Perspective form psycholinguistics, neuro psychology & artificial intelligence. San Mateo, CA : Morgan Kaufmann Publishers, Inc
- Spink, A 1997. 'Partial relevance judgments during interactive information retrieval : An exploratory study.' Proceedings of the 60th ASIS Annual Meeting, 34 : 111-122
- Spink, A & Greisdorf, H. 1997. 'Users' partial relevance judgments during online searching.' Online and CDROM Review, 21 : 271-279 https://doi.org/10.1108/eb024631
- Spink, A., Greisdorf, H. & Bateman, J. 1998. 'From highly relevant to not relevant : Examining different regions of relevance.' Information Processing and Management, 34 : 599-621 https://doi.org/10.1016/S0306-4573(98)00025-9
- Stevens, N. D. 1988. 'The importance of the verb in the reference questions.' The Reference Librarian, 22 : 241-244
- Su, L. T. 2003b. 'A comprehensive and systematic model of user evaluation of Web search engines : II. An evaluation by undergraduates.' Journal of the American Society for Information Science and Technology, 54(13) : 1193-1223 https://doi.org/10.1002/asi.10334
- Taylor, R. S. 1968. 'Questions-negotiation and information seeking in libraries.' College and Research Libraries, 29 : 178-194 https://doi.org/10.5860/crl_29_03_178
- Wang, P., Berry, M. W. & Yang, Y. 2003. 'Mining longitudinal Web queries : Trends and Patterns.' Journal of the American Society for Information Science and Technology, 54(8) : 743-758 https://doi.org/10.1002/asi.10262
- Wang, P., Hawk, W. B. & Tenopir, C. 2000. 'Users' interaction with World Wide Web resources : An exploratory study using a holistic approach.' Information Processing & Management, 36(2) : 229-251 https://doi.org/10.1016/S0306-4573(99)00059-X
- Whittemore, B. & Yovits, M. C. 1973. 'A generalized conceptual development for the analysis and flow of information.' Journal of the American Society for Information Science, 24 : 221-231 https://doi.org/10.1002/asi.4630240308
-
Wilson, T. D., Ellis, D. & Ford, N. 2000. Uncertainty in information seeking : A research project in the Department of Information Studies, University of Sheffield. Sheffield, UK : Department of Information Studies, University of Sheffield. [cited 2003. 7.7.]
-
Wilson, T. D., Ellis, D., Ford, N. & Foster, A 1999. Uncertainty in information seeking. Final report to the British Library Research and Innovation Centre/Library and Information Commission on a research project carried out at the Department of Information Studies, University of Sheffield. (Library and Information Commission Research Report 59). Sheffield, UK : Department of Information Studies, University of Sheffield. [cited 2003. 7.7.]
- Wilson, T.D., Ford, N., Ellis, D., Foster, A. & Spink, A. 2002. 'Information seeking and mediated searching. Part 2. Uncertainty and its correlates.' Journal of the American Society for Information Science and Technology, 53(9) : 704-715 https://doi.org/10.1002/asi.10082
Cited by
- User Perceptions of Uncertainty in the Evaluation of Search Results vol.8, pp.1, 2012, https://doi.org/10.5392/IJoC.2012.8.1.100
- An Empirical Study on User's Intention to Use Government Portal Sites: Moderating Effects of Ambiguity & Government Supports vol.18, pp.1, 2009, https://doi.org/10.5859/KAIS.2009.18.1.117