The Journal of Information Systems (한국정보시스템학회지:정보시스템연구)
- Volume 15 Issue 4
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- Pages.171-188
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- 2006
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- 1229-8476(pISSN)
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- 2733-8770(eISSN)
Exploring the Success Factors of the e-Learning Systems
e-Learning 시스템의 성공요인에 대한 탐색적 연구
Abstract
Information technology and the Internet have had a dramatic effect on education method and individual life. Universities and companies we making large investments in e-Learning applications but are hard to pressed to evaluate the success of their e-Learning systems. e-Learning can be seen as not only one of Internet based information systems which can provide education services but also one of teaching-teaming methods which can implement self-directed teaming. This paper tests the updated model of information system success proposed by Delone and McLean using a field study of a e-Learning. The five dimensions - information quality, system quality, service quality, user satisfaction, net benefit - of the updated model are parsimonious framework for organizing the e-learning success metrics identified in the literature. Questionaires are collected from 107 students who are enrolling a e-learning class using online survey. The model is tested using SPSS and LISREL. The results show that information quality and service quality are significant predictors of user satisfaction with the e-Learning system but system quality is not. Also user satisfaction is found to be a strong predictor of the learning performance. This strong association between user satisfaction and teaming performance suggests that user satisfaction may serve as a valid surrogate for teaming performance. Empirical testing of the updated DeLone & McLean model should therefore be extended to cover a wider variety of systems.
Keywords
- e-Learning;
- Updated Delone & McLean Success Model;
- System Quality;
- Information Quality;
- Service Quality;
- User Satisfaction Learning Performance