References
- 'Six Sigma-What is Six Sigma?,' http://www.isixsigma.com/sixsigma/six_sigma.asp
- 'Baldrige National Quality Program,' http://www.quality.nist.gov/Contacts-Profiles.htm
- 'Digital Six Sigma and Quality,' http://www.motorola.com/content/0,,1958-4152,00.htm1
- 'Six Sigma Financial Benefits,' http://www.geindustrial.com/cwc/gefanuc/SixSigmaFinancialBenefits.htm1
- 배영일, 조영권, 임상규, 6시그마의 현황과 미래,삼성경제연구소 CEO Information 8월호, 2005
- Pete Pande, Larry Holpp, What is SIX SIGMA?, McGraw-Hill, 2002
- 'What Is DFSS?,' http://www.isixsigma. com/library/content/c020722a.asp
- 배영일, 6시그마경영의 이해와 실천, 삼성 경제연구소 CEO Information 5월호, 2002
- 6시그마 경영혁명 LG전자 사례, 2002년 한국경제 기획특집 기사 5월 14일, 2002
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- Smith H. Fingar P., 'Digital Six Sigma,' BPTrends. com
- Milton H. Jones Jr., 'Six Sigma at a Bank?' Six Sigma Forum Magazine, Feb., 2004, pp.13-17
- Will Wade, 'BOA Touts Six Sigma's Bottom-Line Benefits,' American Banker, Vol. 169(144), 2004.7
- Rochelle Rucker, 'Citibank increases Customer Loyalty With Defect-Free Processes,' The Journal for Quality & Participation, Fall 2000, pp. 32-36
- 노재범, 이팔훈, 이승현, 서비스 이노베이션 엔진, Six Sigma, 삼성경제연구소, 2005
- 삼성SDS, 6시그마 2단계 완료, 전자신문 기사 7월 16일, 2004
- M. Paulk, et al. The Capability Maturity Model for Software: Guidelines for Improving the Software Process. Addison-Wesley, 1994
- Ahern, Clouse, and Turner, CMMI Distilled, Addison Wesley, 2004
- Mike Phillips, CMMI Today and Process Maturity Profile, SEPG 2003, (slides avail-able to SEIR contributors at http://seir.sei. .cmu.edu)
- 'Optimize Your Solution: Integrating Six Sigma and CMM/CMMI-Based Process Improvement,' http://www.sstc-online.org/Proceedings/2002/SpkrPDFS/TuesTrac/p5 66.pdf
- 'The Team Software Process (TSP) and the Personal Software Process (PSP)', http: //www. sei. cmu. edu/tsp