International Journal of Quality Innovation

Korean Society for Quality Management (한국품질경영학회)
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The Free Flow of Excellence Toward the Field-Being Approach to TQM

  • Pavlovic, Dusan (The International Institute for Field-Being, Fairfield University)
  • Published : 2005.08.01
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Abstract

The concept of Total Quality Management may be perceived from different philosophical perspectives. In this paper we shall present a view on TQM from the perspective of Field-Being philosophy and compare it with the alternative philosophical views. From the perspective of Field-Being philosophy, the goal of TQM is to achieve the free flow of excellence at all levels: individual, team and organizational. By overcoming rigidity in thinking, behavior and performance TQM turns into an art-the Art of Quality Management, which is the source of true stakeholder delight.

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References

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