산업경영시스템학회지 (Journal of Korean Society of Industrial and Systems Engineering)

  • 제28권2호
  • /
  • Pages.60-68
  • /
  • 2005
  • /
  • 2005-0461(pISSN)
  • /
  • 2287-7975(eISSN)
한국산업경영시스템학회 (Society of Korea Industrial and System Engineering)
권호 표지

품질경영시스템의 요구사항 활용 실태분석과 성공적 운영방안 -경남지역 제조업체를 중심으로 -

A Successful Operation Method and Practical Analysis of Requirements in Quality Management System : Focused on Manufacturing Companies in Kyungnam Province

  • 박동준 (부경대학교 수리과학부 통계학) ;
  • 강인선 (전주대학교 공과대학 생산디자인공학)
  • 발행 : 2005.06.01
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

ISO 9000 quality standards families were established in 1987 and have been started to implement Korean industry since early 1990s. ISO 9000 standards families of 1987 were revised in 1994 and 2000, respectively, by request of world wide certification bodies and industry quality experts. This article reviews the necessity of ISO 9001 :2000 revision, quality management principles behind it, and benefits that ISO 9001: 2000 could bring. We summarize responses of foreign industry that ISO 9001: 2000 has been implemented. Survey questionnaire for 23 requirements of ISO 9001: 2000 from manufacturing companies of Busan and Kyungnam provinces are collected. Research hypotheses that there is any difference in quality management system practical application due to company size and implementation motivation are tested using SPSS. Finally, recommendations are provided for operating successful quality management system.

키워드

참고문헌

  1. 한국인정원 웹주소 http://www.kab.or.kr
  2. Agresti, A., 1990, Categorical Data Analysis, Johnson Wiley & Sons, Inc
  3. Arter, D. R. 2002, 'Is ISO 9000 Really Evil?' Quality Progress, Vol. 35, No. 9, pp. 62-63
  4. Bhuiyan, N. and Alam, N., 2003, 'Implementation of ISO 9000 Systems: A Study of Canadian Companies', Proceedings of the 32nd International Conference on Computer & Industrial Engineering, pp. 265-270
  5. Biazzo, S. and Bernardi, G., 2003, 'Process management practices and quality systems standards: Riskes and opportunities of the new ISO 9001 certification', Business Process Management Journal, Vol. 9, No. 2, pp.149-169 https://doi.org/10.1108/14637150310468371
  6. ISO web address http://www.iso.ch
  7. Harvey, K., 2002, 'Many Advantages, No Disadvantages', Quality Progress, Vol. 35, No. 9, pp. 63-64
  8. ISO Management System Special Report, 2002, 'Feedback on ISO 9001:2000', January-February, pp. 19-29
  9. Jaffrey, S. H., 2004, 'ISO 9001 Made Easy', Quality Progress, Vol. 37, No. 5, pp. 104
  10. Johnson, P. L., 1998, ISO/QS-9000 Yearbook: 1998, McGraw-Hill
  11. Jones, R., Arndt, G., and Kustin, R., 1997, 'ISO 9000 among Australian companies: impact of time and reasons for seeking certification on perceptions of benefits received', International Journal of Quality & Reliability Management, Vol. 14, No. 7, pp. 650-660 https://doi.org/10.1108/02656719710173258
  12. Lee, S. F., Roberts, P., and Lau, W. S., 1999, 'Survey on ISO 9000 quality management system implementation in Hong Kong', Managerial Auditing Journal, Vol. 14, pp. 79-88 https://doi.org/10.1108/02686909910245793
  13. Liebesman, S., 2002, 'Implementing ISO 9001:2000-US survey of user experience', ISO Management System International, November- December, pp. 39-47
  14. Magd, H. and Curry, A., 2003, 'An Empirical Analysis of Management Attitudes towards ISO 9001:2000 in Egypt', The TQM Magazine, Vol. 15, No. 6, pp. 381-390 https://doi.org/10.1108/09544780310502714
  15. Mohanty, R. P., 1998, 'Understanding the Integrated Linkage: Quality and Productivity', Total Quality Management, Vol. 9, No. 8, pp. 753-765 https://doi.org/10.1080/0954412988226
  16. Naish, P., 2002, 'Why Some Companies Aren't Making the Change', Quality Progress, Vol. 35, No. 9, pp. 60-61
  17. Russell, J. P., 2002, 'Audition ISO 9001:2000 for Control and Improvement', Quality Progress, Vol. 35, No. 2, pp. 95-96
  18. Schroder, M. J. A. and McEachern, M. G., 2002, 'ISO 9001 as an Audit Frame for Intergrated Quality Management in Meat Supply Chains : the Example of Scottish Beef', Managerial Auditing Journal, Vol. 17, No. 1/2, pp. 79-85 https://doi.org/10.1108/02686900210412289
  19. Stamatis, D. H., 1995, Understanding ISO 9000 and Implementing the Basics to Quality, Marcel Dekker
  20. Taormina, T., 1996, Virtual Leadership and the ISO 9000 Imperative, Prentice Hall
  21. Tsim, Y. C., Yeung, V. W. S., and Leung, E. T. C., 2002, 'An Adaptation to ISO 9001:2000 for Certified Organizations', Managerial Auditing Journal, Vol. 17, No. 5, pp. 245-250 https://doi.org/10.1108/02686900210429669
  22. West, J. E., 2002, 'Should you transition to ISO 9001:2000?', Quality Progress, Vol 35, No. 9, pp. 58-60
  23. Wright, T., 2001, 'ISO 9001 Without Tears', Quality Progress, Vol. 34, No. 8, pp. 57-61
  24. Yahya, S. and Goh, W., 2001, 'The implementation of an ISO 9000 quality system', International Journal of Quality & Reliability Management, Vol. 18, No. 9, pp. 941-966 https://doi.org/10.1108/02656710110407127