IE interfaces (산업공학)

Korean Institute of Industrial Engineers (대한산업공학회)
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User Expectations Regarding the Water Faucet Operation

수도꼭지 손잡이 조작에 관한 사용자 기대

  • Jung, Hwa-Shik (Department of Industrial Engineering, Dongshin University)
  • 정화식 (동신대학교 산업공학과)
  • Received : 20031000
  • Accepted : 20040200
  • Published : 2004.03.31
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Abstract

The purposes of the study were twofold: to investigate the stereotype of position and direction that the users expect when operating the handles of a water faucet in different directions, and to collect information about user’s preferred directions. Six hundred subjects, aged from teens to over sixties, participated in the experiment with the procedure of showing them actual water faucets of a lever-type handle and two round-shaped handles mounted on the sink(horizontal plane) and wall(vertical plane). The water faucets presented to the subjects were most widely used devices in our living environment. The results showed that when the handle of the lever-type water faucet was in the 'up' position, 63% of the subjects expected the device was 'open'. When the cold hot separated water faucets were mounted on the horizontal or vertical plane, over 50% of those who answered the 'open' direction of round type handles responded as 'counter clockwise' for a 'hot' water faucet and 'clockwise' for a 'cold' water faucet. In conclusion, this study suggests that water faucet devices be designed and installed in the way that the users expect them to operate.

Keywords

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