산업경영시스템학회지 (Journal of Korean Society of Industrial and Systems Engineering)

  • 제27권4호
  • /
  • Pages.117-124
  • /
  • 2004
  • /
  • 2005-0461(pISSN)
  • /
  • 2287-7975(eISSN)
한국산업경영시스템학회 (Society of Korea Industrial and System Engineering)
권호 표지

대학의 ISO 9001 : 2000(E) 품질경영시스템 구축

An Implementation of ISO 9001 : 2000(E) Quality Management System in University

  • 김상부 (창원대학교 산업시스템공학과) ;
  • 조상종 (창원대학교 산업시스템공학과)
  • Kim Sang-Boo (Dept. of Industrial and Systems Engineering, Changwon National University) ;
  • Jo Sang-Jong (Dept. of Industrial and Systems Engineering, Changwon National University)
  • 발행 : 2004.12.01
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초록

Since ISO 9001 quality system was established in 1987, many companies have adopted it for assuring the quality of their processes. Not only manufacturing companies but service industries such as hospitals, armies, educational institutes, banks are now implementing ISO 9001 quality management system. In this study, we proposed the definitions of customers, manufacturing processes, products, and quality characteristics of the ISO 9001:2000(E) quality management system in university. An implementation procedure of ISO 9001:2000(E) quality management system in university was also suggested. Furthermore, we dealt with the case study of 'C' College's ISO 9001:2000(E) quality management system and showed some of its effects.

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참고문헌

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