Asia pacific journal of information systems

The Korea Society of Management Information Systems (한국경영정보학회)
권호 표지

Impact of Information Systems and Organizational Adjustment on the Successful Introduction of Management Techniques

정보시스템과 조직구조의 조정이 성공적인 경영기법 도입에 미치는 영향

  • Published : 2004.03.31
Download PDF
⟨ Previous Next ⟩

Abstract

Management is under constant pressures to achieve competitiveness in production in most manufacturing companies. The adoption of management techniques(MT) such as TQM, MRP, ERP and so on has been a logical response for better performance to many companies. Besides, these companies commonly adopt a number of such techniques with high expectation for performance improvement. However, expected improvement in performance is not guaranteed unless necessary ingredients exist for those techniques. Many research studies have focused on the nature of successful adoption of management techniques in the past. However, most studies have been related to a single technique and its effects. When more than one techniques are in use in a company, focusing on a single technique limits the value of analysis. This paper focuses the value of MTs adopted in a company in multiplicity and compares the relative characteristics of MTs one another. Especially, the purpose of this paper is to examine the comparative nature of MTs adopted In manufacturing companies and the elements of MT success in relationship with information systems and organizational adjustment for adoption of MTs. The result of the analysis shows that the more efforts are exhorted for the adjustment of information systems and organizational structures to accommodate the MTs, the more success from the adopted techniques results. However, the extent of adjustment for different management techniques differs one another due to the nature of each technique. With regard to the comparative impact of adjustment of information systems and that of organizational structures, the result shows that the latter has more direct and greater impact than the former.

Keywords

References

  1. 김계수, AMOS: 구조방정식 모형분석, SPSS 아카데미, 2002
  2. 김태웅, 남용식, 'ERP시스템의 도입과 성과에 관한 연구 우리나라 제조업체를 중심으로,' 경영정보학연구, 제10권, 제1호, 2000, pp. 61-79
  3. ERP연구회(홍성찬 외 옮김), SAP 혁명, 대청, 1997
  4. Ang, J.K., Sum, C. and Yeo, L., 'A Multiple-Case Design Methodology for Studying MRP Success and CSFs,' Information and Management, Vol. 39, No. 4, 2002, pp. 271-281 https://doi.org/10.1016/S0378-7206(01)00096-9
  5. Barker, B., 'Manufacturin g System Constructs: the Need for Resource Alignment,' Integrated Manufacturing Systems, Vol. 7, No. 3, 1996, pp. 26-32 https://doi.org/10.1108/09576069610116904
  6. Bolden, R., Waterson, P., Warr, P., Clegg, C., and Wall, T., 'A New Taxonomy of Modern Manufacturing Practices,' International Journal of Operations and Production Management, Vol. 17, No. 11, 1997, pp. 1112-1130 https://doi.org/10.1108/01443579710177879
  7. Carter, Jr., F., Jambulingam, T., Gupta, V. and Melone, N., 'Technological lnnovations: A Framework for Communicating Diffusion Effects,' Information and Management, Vol. 38, No. 5, 2001, pp. 277-287 https://doi.org/10.1016/S0378-7206(00)00065-3
  8. Chang, H.H., 'A Model of Computerization of Manufacturing Systems: an International Study,' Information and Management, Vol. 39, No. 6, 2002, pp. 605-624
  9. Changchien, S.W. and Shen, H., 'Supply Chain Reengineering Using a Core Process Analysis Matrix and Object-Oriented Simulation,' Information and Management, Vol. 39, No. 5, 2002, pp. 345-358 https://doi.org/10.1016/S0378-7206(01)00102-1
  10. De Cerio, J., 'Factors Relating to the Adoption of Quality Management Practices: An Analysis for Spanish Manufacturing Firms,' Total Quality Management and Business Excellence, Vol. 14, No. 1, Jan. 2003, pp. 25-44 https://doi.org/10.1080/14783360309702
  11. Drucker, P., Management Challenges for 21st Century, Harper Business: New York, 1999
  12. Fok, L.Y., Fok, W.M., and Hartman, S.J., 'Exploring the Relationship between Total Quality Management and Information Systems Development,' Information and Management, Vol. 38, No. 5, 2001, pp. 355-371
  13. Fritzsch, R.B., 'Activity-Based Costing and the Theory of Constraints: Using Time Horizons to Solve Two Alternative Concepts of Product Cost,' Journal of Applied Business Research, Vol. 14, No. 1, 1998, pp. 83-89
  14. Gibson, J. and Tesone, D., 'Management Fads: Emergence, Evolution, and Implications for Managers,' Academy of Management Executive, Vol. 15, No. 4, 2001, pp. 122-133
  15. Hewsinkveld, S. and Benders, J., 'Surges and Sediments: Shaping the Reception of Reengineering,' Information and Management, Vol. 38, 2001, pp. 239-251 https://doi.org/10.1016/S0378-7206(00)00069-0
  16. Hewitt, F, Robinson, S. and Bennett, D., 'Modelling and Benchmarking Business Processes: the Supply-Line Example,' Benchmarking for Quality Management and Technology, Vol. 3, No. 2, 1996, pp. 4-14
  17. Hong, K. and Kim, Y., 'The Critical Success Factors for ERP Implementation: an Organizational Fit Perspective,' Information and Management, Vol. 40, No. 1, 2002, pp. 25-40 https://doi.org/10.1016/S0378-7206(01)00134-3
  18. Huizing, A., Koster, E. and Bouman, W., 'Balance in Business Reengineering: An Empirical Study of Fit and Performance,' Journal of Management Information Systems, Vol. 14, No. 1, Summer 1997, pp. 93-118
  19. Innes, J, Mitchell, F. and Sinclair, D., 'Activity-Based Costing in the U.K.'s Largest Companies: A Comparison of 1994 and 1999 Survey Results,' Management Accounting Research, Vol. 11, 2000, pp. 349-362 https://doi.org/10.1006/mare.2000.0135
  20. Morita, M. and Flynn, E., 'The Linkage Among Management Systems, Practices and Behavior in Successful Manufacturing Strategy,' International Journal of Operations and Production Management, Vol. 17, No. 10, 1997, pp. 976-93
  21. Norreklit, H., 'The Balance on the Balanced Scorecard A Critical Analysis of Some of its Assumptions,' Management Accounting Research, Vol. 11, No. 1, 2000, pp. 65-88
  22. Rahman, S., 'Theory of Constraints: A Review of the Philosophy and its Application,' International Journal of Operations and Production Management, Vol. 18, No. 4, 1998, pp. 336-355 https://doi.org/10.1108/01443579810199720
  23. Ranganathan, C. and Dhaliwal, J., 'A Survey of Business Process Reengineering Practices in Singapore,' Information and Management, Vol. 39, No. 2, 2001, pp. 125-134 https://doi.org/10.1016/S0378-7206(01)00087-8
  24. Shields, M.D., Deng, F.J. and Kato, Y., 'The Design and Effects of Control Systerns: Tests of Direct- and Indirect-Effects Model,' Accounting, Organization and Society, Vol. 25, No. 2, 2000, pp. 185-202 https://doi.org/10.1016/S0361-3682(99)00041-0
  25. Shin, B., 'A Case of Data Warehousing Project Management,' Information and Management, Vol. 39, No. 7, 2002, pp. 581-591 https://doi.org/10.1016/S0378-7206(01)00137-9
  26. Srinidhi, B., 'Strategic Quality Management,' International Journal of Quality Science, Vol. 3, No. 1, 1998, pp. 38-70 https://doi.org/10.1108/13598539810196877
  27. Tan, K, 'Supply Chain Management: Practices, Concerns, and Performance Issues,' The Journal of Supply Chain Management, Winter 2002, pp. 42-53
  28. Williams, B.R., Manufacturing for Survival, Addison-Wesley Publishing Co.: Reading, MA, 1996
  29. Wu, lng-Long, 'A Model for Implementing BPR based on Strategic Perspectives: an Empirical Study,' Information and Management, Vol. 39, No. 4, 2002, pp. 313-324 https://doi.org/10.1016/S0378-7206(01)00099-4
  30. Youssef, M. and Al-Ahmady, B., 'The Impact of Using Flexible Manufacturing Systems on Quality Management Practices,' Total Quality Management, Vol. 13, No. 6, September 2002, pp. 813-825 https://doi.org/10.1080/0954412022000015140