- The Study on Improving the Customer Reliability through Demand Planning Using Collaboration System in SCM -

SCM 상에서 협업시스템을 애용한 수요계획 수립을 통한 고객 신뢰성 향상에 관한 연구

  • 박영기 (명지대학교 산업시스템 공학부) ;
  • 오성환 (명지대학교 산업시스템 공학부) ;
  • 강경식 (명지대학교 산업시스템 공학부)
  • Published : 2004.09.01

Abstract

The company was focusing on production which was partial mission rather than acquiring the information of customer in intensive process industry. The company accepted loss which is from over-production, losing of opportunity. After changing to web environment, supply chain is more complicated and need of customer is more various. As a result the company hard works on controlling production rates, production quantities in production area and gathering exact information which is about available resource and available quantities. Cooperated demand planning have to get decreasing of inventory, improving of customer service in supply chain management. Specially demand planning that considers allocation of capacity is executed in Iron-Industry. Demand planning must be classified by customer, region and supply position level.

Keywords

References

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