외식업체 종사원의 국내.외 브랜드에 따른 직무 만족도에 대한 연구

  • 이상미 (세명대학교 외식산업학과) ;
  • 김태희 (경희대학교 조리외식산업학과) ;
  • 고재윤 (경희대학교 조리외식산업학과) ;
  • 이경희 (경희대학교 조리외식산업학과)
  • Published : 2004.06.01

Abstract

The study aimed at conducting comparative analysis of employees' job satisfaction between Korean brand restaurant and foreign's in the food service industry, and suggesting useful human resource management. As a result, the survey showed several findings; The first, workers in the Korean brand restaurant have more satisfied than foreign brand restaurant employee overall. The second, expecially employees in the Korean brand company have higher pride and vision than those of Foreign brand company in the restaurant business. The third, service staffs in the both recognized very low in the working schedule, fairness of promotion, and wage. Some implications are as followed; The first, works as a one day manager or unit manager who is one of the best employees. The second, use education & training video to increasing the communication. The third, attend in the decision making to being a part of co' and giving a motivation.

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