A Study on Promotion Menu of Hotel Restaurant and Customers′ Choice Attribute

호텔 레스토랑 프로모션 메뉴 개발시 고객의 선택속성에 관한 연구

  • 고광덕 (경기대학교 국제호텔대학원) ;
  • 나태균 (경기대학교 외식조리관리전공) ;
  • 이동근 (르네상스서울 호텔)
  • Published : 2003.09.01

Abstract

This study systemized the theories of promotion menu and surveyed the clients using hotel restaurants. This study has a goal of establishing marketing plans of development of the promotion menu by observing the choice attributes of promotion menu. The followings are the results of this study. First, the distinctiveness from the previous food appeared to be very important when selecting the promotion menu. Second, one of the big problems in the hotels is that unreasonable price. Third, most of the people get information on the promotion menu from newspapers and magazines. Fourth, a thorough training of the employees is needed and a high-quality incentive policy needs to be done.

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