A Study on the Consumer's Web Site Attitude by Product Perception

제품지각에 따른 소비자의 웹사이트 태도에 관한 연구

  • 박종순 (서일대학 인터넷정보전공)
  • Published : 2003.03.01

Abstract

The purpose of this study is to identify the consumer's website attitude by product perception. There are a lot of benefits of some obstacles in the use of e-commence through the Internet-enabled website. The website or webpage is a marketing message for customers and many consumers use the Internet to acquire own informations. Indeed, it is necessary to construct positive attitude within an operating website, and IT is used as a useful tool for building the trust relationships with consumers. For eCRM in Internet era, it is very important to identify factors affecting consumer's website attitude. In sum, this study is focused the relationships between consumer's website attitude and product perception, brand attitude.

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