References
- Harry, M. J. (1998), 'The Vision of Six Sigma,' 8th Volume, Phoenix, Arizona, Tri Star Publishing
- Magnusson, K., Kroslid, D. and Bergman, B. (2000), 'Six Sigma: The Pragmatic Approach,' Studentlitteratur, Sweden
- Park, Sung H. (2002), 'Introduction and implementation schemes of Six Sigma in service industries,' Journal of Information and Operations Management, Vol. 12, Vol. 1, pp. 39-50
- Park, S.H., Lee, M.J. and Chung, M.Y. (1999), 'Theory and Practice of Six Sigma,' Publishing Division of Korean Standards Association, Seoul