Information Systems Review (경영정보학연구)

The Korea Society of Management Information Systems (한국경영정보학회)
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Analysis of Web Log Using Clementine Data Mining Solution

클레멘타인 데이터마이닝 솔루션을 이용한 웹 로그 분석

  • 김재경 (경희대학교 경영대학) ;
  • 이건창 (성균관대학교 경영학부) ;
  • 정남호 (성균관대학교 경영학부) ;
  • 권순재 (성균관대학교 경영학부) ;
  • 조윤호 (동양공업전문대학 인터넷정보과)
  • Published : 2002.11.30
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Abstract

Since mid 90's, most of firms utilizing web as a communication vehicle with customers are keenly interested in web log file which contains a lot of trails customers left on the web, such as IP address, reference address, cookie file, duration time, etc. Therefore, an appropriate analysis of the web log file leads to understanding customer's behaviors on the web. Its analysis results can be used as an effective marketing information for locating potential target customers. In this study, we introduced a web mining technique using Clementine of SPSS, and analyzed a set of real web log data file on a certain Internet hub site. We also suggested a process of various strategies build-up based on the web mining results.

1990년대 중반 이후 기업들은 인터넷상에서 사용자의 행동에 대한 관심이 높아짐에 따라, 인터넷상에서 사용자의 웹 사이트 클릭 정보가 남아 있는 웹 로그파일에 대한 관심 역시 높아지고 있다. 웹 로그파일에는 사용자 IP, 사용시간, 방문한 주소, 참조주소, 쿠키 파일 등 다양한 정보가 남기 때문에 이것을 이용하면 사용자의 웹 사이트 행위를 구체적으로 분석할 수 있다. 또한, 특정한 유형의 사용자와 관련된 웹 사이트를 찾아 효과적인 마케팅 전략을 수립할 수도 있다. 본 연구에서는 SPSS사의 데이터마이닝 도구인 클레멘타인을 이용하여 웹 마이닝을 할 수 있는 방법론을 소개하고, 실제 인터넷 허브 사이트의 로그화일을 대상으로 분석을 수행하였다.

Keywords

References

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