Journal of the Korean Society for information Management (정보관리학회지)

Korean Society for Information Management (한국정보관리학회)
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Recent Developments and Trends of Digital Reference Service

디지털참고정보서비스의 최근 개발동향

  • 김석영 (한국과학기술정보연구원)
  • Published : 2002.12.01
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Abstract

This paper describes recent developments and trends of digital reference services. A brief overview of selected research on issues surrounding digital reference service is provided. It also discusses how technological developments in libraries have led to the emergence of new service paradigms. This paper briefly reviews reference and information services provided by libraries, those from publishers, those provided by experts, and those where users need to conduct a search and find information through the web. The current trend shows that the cooperative model is increasingly popular. Some projects on collaborative digital reference services(CDRS) are introduced. Librarians will need to continue analyzing the need for cooperative work in the reference service in a digital environment.

본 연구는 디지털참고정보서비스의 최근 개발 동향을 고찰한 것이다. 디지털참고정보서비스와 관련한 국내외 선행 연구를 개관하였고 기술 개발로 인한 새로운 서비스 패러다임을 설명하였다. 그리고 웹 상의 참고정보서비스로서 도서관이 제공하는 것, 출판사에 의한 것, 전문가에 의한 것, 그리고 이용자 직접 탐색 등을 간략하게 열거하였다. 최근의 추세는 협력 모델이 주목을 받고 있으므로 Collaborative Digital Reference Service(CDRS)와 같은 디지털참고정보서비스 협력을 중점적으로 소개하였다. 도서관 전문직들은 디지털 환경에 적합한 참고정보서비스 협력에 관심을 가지고 그 필요성을 분석해야 할 것이다.

Keywords

References

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  1. A Study on Collaborative Digital Information Service for Gyeonggi-Do Public Libraries vol.47, pp.3, 2013, https://doi.org/10.4275/KSLIS.2013.47.3.207
  2. A Study on the Status of Building Reference Shelf and Analysis of Types of Online Reference Sources in the University Library vol.38, pp.1, 2007, https://doi.org/10.1633/JIM.2007.38.1.021