고객생애가치를 이용한 납기확약 모델 구현에 관한 연구

Design of Capable to Promise Using Lifetime Value

  • 박재현 (서일대학 산업시스템경영과) ;
  • 양광모 (명지대학교 산업공학과) ;
  • 강경식 (명지대학교 산업공학과)
  • 발행 : 2002.06.01

초록

Today's environment of enterprise is changing. They have to face customer' demands with the right product, the right service and supply them at the right time. And also cut down logistics and inventory cost and bring up the profit as much as they can. This means the change of putting enterprise first in importance to putting customer first importance. therefore to correspond to customer's demand, shorting lead time is becoming a essential condition. The answer to this changes of environment is supply chain management. In the Supply chain, The ATP function doesn't only give customers to conformation of delivery. It can be used by the core function with ATP rule that can reconcile supplies and demands on the supply chain. Therefore We can be acquire the conformation about on the due date of supplier by using the ATP function of management about real and concurrent access on the supply chain, also decide the affect about product availability due to forecasting or customer's orders through the ATP. In this paper, It consolidates the necessity on a CTP and analyzes data which is concerned of ATP. Under the these environments, defines the ATP rule that can improve the customer value and data flow related the LTV(Life Time Value) and builds on a algorithm.

키워드

참고문헌

  1. 김내헌, 노승종, 왕지남, 임석철, 'SCM을 위한 납기확약기반 생산계획 및 수주시스템', 아주대학교 기계 및 산업공학부
  2. 김선민, 공급체인관리, 석정
  3. 김영우, 장지홍, 정봉주, '공급사슬 환경에서의 수요예측을 고려한 납기회신 시스템', 2001년 대한산업공학회/한국경영과학회 춘계학술 대회, p656-p659
  4. 김원식, '고객가치 향상을 위한 SCM환경에서의 ATP 모델 연구', 인천대학교 산업공학과 석사학위 논문, 2000
  5. 심승배, 한윤주, 정봉주 '공급사슬경영에 있어서의 납기회신 시스템' 연세대학교 산업시스템 공학과
  6. 여성주, 류석곤, 왕지남, 'MTD와 MTS기반의 생산방식에서의 CTP 시스템 개발에 관한 연구' 2000년 대한산업공학회/한국경영과학회춘계학술대회, p534-p537
  7. 장지홍, 김기범, 정봉주, '주문의 가중치를 고려한 납기회신에 관한 연구', 2001년 대한산업공학회 추계학술대회, p37-p40
  8. 진동주, 'SCM을 위한 ATP 모델링에 관한 연구' 명지대학교 산업공학과 석사학위 논문, 2000
  9. Benita M Beamon, 'Supply Chain Design and Analysis : Models and Methods', International Journal of Production Economics, 55, p281-294 (1998)
  10. Cheng, T. C. E. and Gupta, M C, 'Survey if Scheduling Research Involving Due Date Determination Decision', European Journal of Operation Research, 38, p156-166 (1989)
  11. Chung-Lun Li and Cheng, T. C. E., 'Due-Date Determination with Resequencing' IIE Transaction, 31, p183-188 (1999)
  12. Clay. P., 'Advanced available-to-Promise, Concepts and Techniques', 1990 APICS Conference Proceedings, pp. 33-41
  13. J. R. Tony Arnold, CFPIM, CIRM, 'Introduction to Material Management Third edition'. Prentice-Hall, 1998
  14. Thomas, D., and Griffin, P. M, 'Coordiraied Supply Orin Management', European Journal of Operation Research, 94, p. 1-15 (1996)