Capacity Reservation for Due Date Promising : A Conceptual Framework

In make-to-order manufacturing, if orders are processed and promise first-served base, then the urgent orders from important customers in .practice, orders are not confirmed upon receipt; and delayed as uncertainty of due date causes significant waste of cost and time. propose a new concept of reserved capacity as an alternative to accommodate the urgent orders from important customers, while the due dale of all of orders arrival; and suggest a flew operational policies.