References
- 한국통계월보
- 114안내 사업 경영 혁신 방안에 관한 연구 KISDI
- 한국전화번호부(주)
- 일본공업신문
- 전화번호안내사업 계획서 작성용역 최종보고서 한국정보통신
- 정보통신 통계지표집 KISDI
- 세계 주요국의 정보화정책 비교분석 KISDI
- 정보통신발전 중기 전망 정보통신부
The Journal of Korean Institute of Communications and Information Sciences (한국통신학회논문지)
- Volume 25 Issue 6B
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- Pages.1143-1152
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- 2000
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- 1226-4717(pISSN)
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- 2287-3880(eISSN)
Suggestion about Bringing Competition and Development in Directory Assistance Service
전화가입자 번호안내 사업의 경쟁 도입 및 서비스 개선 방안
Abstract
As being various user telephone number after entry of new telecommunication enterprise, management of systematic Directory Assistance Service is required. Also through providing competition of Directory Assistances Service, enhancement of Service quality and development of new Service are induced. In this study, there is researched the overall view of present Directory Assistance Service in priority Korean Telecom and the oversea's Directory Assistance Service for U.S.A, England, Australia, Japan. As result of study, we want to suggest the appointment of unified Directory Database Management Company and outsourcing of Directory Assistance Service to that company but in reality, there may be other idea also with regard to various circumstances.
Keywords