한정 자연어 방식의 데이터베이스 사용자 접속에 있어서 구조적인 피드백의 효과

Can Structured Feedback in a Restricted Natural Language Database Interface Improve Casual User Performance?

A feedback echo is a structured restatement of the user's query and informs the user what the system intends to do for the query. This provides backtracking of the user's query so that the user knows how the system has interpreted the query. This study scrutinizes whether the feedback echo, as currently available in the INTELLECT commercial system, can improve the performance of a casual user using a restricted natural language database interface. This study concludes that the particular type of feedback echo available in this commercial system was not effective in terms of overall performance for casual users. It is worth mentioning, however, that the feedback echo was effective for the specific type of error: using wrong conditions for data retrieval.