Journal of Korean Society for Quality Management (품질경영학회지)
- Volume 27 Issue 4
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- Pages.229-240
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- 1999
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- 1229-1889(pISSN)
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- 2287-9005(eISSN)
Sigma Level as a Performance Metric and Some Drawbacks
경영성과 척도로서의 시그마 수준과 문제점
Abstract
Drawbacks of using sigma level as a performance metric is reviewed. The concept of sigma level is introduced and methods of calculating sigma levels for various cases are illustrated with examples. Drawbacks of using sigma level as performance metric are also discussed with some suggestions for overcoming them.
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