Journal of Korean Society for Quality Management (품질경영학회지)
- Volume 27 Issue 4
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- Pages.95-113
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- 1999
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- 1229-1889(pISSN)
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- 2287-9005(eISSN)
An Evaluation Model of Quality System
품질시스템 평가모델
Abstract
This paper is to propose an evaluation model of quality system using the concept from the evaluation method of each stage in QFD(Quality Function Deployment). The data of the performance level and weights for the quality system and the job on quality loop in each enterprise has been obtained from the 8 experts who are in charge of quality system construction. Here, the weights were computed by means of the eigenvector method. In this paper, we can acquire the evaluated score for the present level of the quality system. This method will help to manage and improve the quality system. We show the efficiency of this method by illustrating case studies.
Keywords