Developing a Performance Information Integration Method (PIIM)

성과 정보 통합 방법의 개발

Several performance measurement systems have been proposed and are currently being used in many organizations. However, no performance measurement system has presented a mechanism for integrating all of the information of performance measures in a way that considers the relationships between them. This paper proposes the performance information integration method (PIIM) which synthesizes all useful information of performance measures with consideration of the relationships and generates a single, global, organizational performance score. The PIIM showed good performance in the implementation in one long-term care facility. This paper provides performance measurement systems with an integration mechanism for multiple performance measures.