Application of Fuzzy Theory and Analytic Hierarchy Process(AHP) for Developing Occupational Stress Index

This paper illustrates the application of Fuzzy Theory and Analytic Hierarchy Process(AHP) for developing Occupational Stress Index(OSI). The purpose of the OSI development is for future prediction and problem solving of prevailing occupational stress. In developing OSI, the concept of fuzzy set theory was introduced to determine the existence and level of perceived occupational stress instead of actually measuring the strain parameters. The AHP is adopted to collect different weighting factors, since there exist various perceptions and responses to the occupational stress by different individuals. The validation study revealed that the OSI is a reliable predictor of work-related accident and illness and the physiological health of employees. Creating preventive measures, such as early detection of stress, proper placement and promotion of employees, and job enlargement will be possible by using this OSI effectively.