An Expert System Development for Control Chart Selection and Interpretation

관리도 선정 및 해석을 위한 전문가시스템 개발

The control chart has been used widely and importantly as a tool for statistical process control(SPC). Most companies are concerned with improving the quality and the productivity as well as reducing the cost, especially in today's highly competitive environment. Though SPC is known as a technique for consistent quality, it is not used properly due to lack of knowledge about it. It is required to develop a support system for control chart selection and interpretation that can be utilized by non-specialist without hard training or experiences. The support system was developed by applying the expert system tool to popular control charts. Though some researches on this area has been performed, the implemented results expose many problems in field applications due to the unsatisfactory explanation of the selected control chart and limited knowledge base for resolving the problems. This thesis presented an expert system for control chart as solution for these problems. The expert system for the control chart selection and interpretation is developed by using Turbo C and EXSYS which is an expert system development tool.