A Study on Factors of Electronic Authorizing System Affecting Productivity Increase

전자 결재 시스템의 생산성 향상에 미치는 요인에 대한 연구

Recently groupware has been popularly adopted by corperations to gain competitive position. In Korea, one of major function of those systems is the Electronic Authorizing System because korean firms have authorizing system but western firms do not. Thus researches on EAS has never been produced before. The purpose of this research is to build the research framework for productivity measurement of EAS. The research model of EAS has investigated three dimensions including Business process, ease of system use and media richness to meet this end. Based on this model, author conducted case study with mailing questionaires. The result of research shows that the factors of the business process and ease of system use raise the productivity but the factor of electronic media a little decreases it. Also author finds business process affects the productivity in three ways such as changing layout of papers for authorizing, changing business process and removing waiting time for authorization. Finally, based on the result of research, this paper adds some recommendations for EAS builder.