인사고과의 양식의 효과성에 대한 이론적 고찰

A Theoritical Study on The Effectiveness of Performance Appraisal formats

Appraisal format is the methods that is used to gether informations related to performance behaviors. Appraisal format has descriptive characteristics including evalustion dimensions, anchors, scales. The purpose of this paper is to study the effectiveness of a format characteristics of the appraisal results through literature review and to explore more approprate appraisal format through comparing three types of formats, graphic scales, BARS, BOS. According to the results, rating format's characteristics can affect the quality of appreisa results in that appraisal format can provide rators with evaluation standards which help raters to evaluate effectively. Specific dimensions are better than gernal one dimension. The effectiveness of scale in some degrees depends on development procedure. In general anchors are important to reduce rating errors and behavioral anchors are better than numeric anchors, The systematically developed BARS and BOS can reduce rating erros but graphic scales has limitstions.