Journal of the Korean Institute of Telematics and Electronics A (전자공학회논문지A)
- Volume 33A Issue 10
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- Pages.28-39
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- 1996
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- 1016-135X(pISSN)
Methodology on measuring the quality of service in telecommunications
통신에 있어서 서비스품질 측정방법
Abstract
The methodology is suggested to measure the quality of service in telecommunications. Through questionnaire, the subjective evaluation of users is surveyed, and quantified by MOS method. The MOS mehtod has some problems in interpretation which are mentioned in this paper. The cumulative percent curve is proposed to evaluate the quality of service. As an example, the image quality of G3 facsimile is measured.
Keywords