Journal of the Korean Operations Research and Management Science Society (한국경영과학회지)
- Volume 18 Issue 2
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- Pages.83-103
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- 1993
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- 1225-1119(pISSN)
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- 2733-4759(eISSN)
A Simulated Annealing Method for the Optimization Problem in a Multi-Server and Multi-Class Customer Ssystem
Abstract
This paper addresses an optimization problem faced by a multi-server and multi-class customer system in manufacturing facilities and service industries. This paper presents a model of an integrated problem of server allocation and customer type partitioning. We approximate the problem through two types of models to make it tractable. As soution approach, the simulated annealing heuristic is constructed based on the general simulated annealing method. Computational results are presented.
Keywords