산업경영시스템학회지 (Journal of Korean Society of Industrial and Systems Engineering)
- 제11권17호
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- Pages.55-65
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- 1988
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- 2005-0461(pISSN)
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- 2287-7975(eISSN)
단계별 사후보증제도에서의 소비자비용분석
The Cost Analysis of Consumer's View of the Stepdown Warranty Policy
초록
This article suggests the costs analysis of resumer's view under the stepdown warranty is renewd whenever a failure occurs in the warranty period. And the general warranty policy is showed such as free replacement policy prorata warranty policy, hybrid warranty policy. In this respect case, the cost of consumer is also calculated. In order to study the cost analysis of consumer. "RENEWAL THEORY" is introduced and the cost of consumer is calculated.alculated.
키워드