A Study of Project Selection Criteria and Models for Computerization of Governmental Administration

행정업무(行政業務)의 전산화(電算化)를 위한 선정기준(選定基準) 및 모형(模型)

The trend of computerization is significant in Korea even at its beginning stage, especially for governmental administration. However, full-fledged success of computerization in an organization is reported to be rare while the cost of computerization has been high and increasing. This paper is concerned with two features for the successful implementation of a computerized system in an organization selection criteria for the computerization among the possible candidate projects and project selection models. Due to the dearth of literature regarding successful implementation of computerization, other sources of literature with respect to R & D management, method engineering, etc. were reviewed to develop a set of factors influencing successful computerization. Thus, project selection criteria for computerization of governmental administration are developed and organized as follows: cost of computerization project including both system development and operating cost, quanitative and qualitative benefits of computerization project, probability of technical and implementation success of computerization and other organizational and political factors to be considered. These criteria are broken down into detailed sets of subcriteria to be measured. To select a project after thorough consideration of the selection criteria, a project selection model which takes into account all criteria together has to be developed. In the study three project selection models are suggested and developed. They are the checklist model, multi-stage cut-off model, and composite criteria model. A detailed procedure for each of the three models is illustrated. Although the project selection criteria and models are developed here primarily for the computerization of governmental administration, they are easily applicable to other settings of computerization. Finally, some caveats for the use of selection criteria and models are discussed.