International conference on construction engineering and project management (국제학술발표논문집)

  • 2024.07a
  • /
  • Pages.855-862
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  • 2024
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  • 2508-9048(eISSN)
Korea Institute of Construction Engineering and Management (한국건설관리학회)
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Exploring the Effect of Beneficiary Engagement on International Development Projects' Performance: a Project Life Cycle Perspective

  • Anintya HAPSARI (Foreign Commonwealth and Development Office - British Embassy Jakarta) ;
  • Ying-Yi CHIH (Project Management, Research School of Management, College of Business and Economics, The Australian National University)
  • Published : 2024.07.29
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Abstract

Many international development (ID) projects have continued to fail to deliver their intended socio-economic benefits to the beneficiary (i.e., a group of primary recipients of these benefits). In this research, drawing from project stakeholder and benefit management literature, we investigated how ID project performance is perceived by beneficiary, how beneficiary is engaged, and how such engagement contributes to ID project performance. The results from thirteen semi-structured interviews with those leading beneficiary engagement in ID projects in Indonesia showed that, as compared with other projects, ID projects place a stronger emphasis on benefit realization when it comes to performance evaluation given their focuses on achieving socio-economic objectives. Beneficiary engagement during the entire life cycle was found to be critical to benefit realization in ID projects. Although the specific methods employed can vary, the beneficiary engagement in ID projects usually take a participatory and longer-term perspective, aiming to facilitate not only the benefit realization but also the sustainability of the benefits over time. This research extends prior project stakeholder and benefit management literature to a specific stakeholder group (i.e., beneficiary) in a unique context (i.e., ID projects). It also offers practical insights to assist organizations effectively plan and manage beneficiary engagement in future ID projects.

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