딥러닝 기반 뉴로사이언스 마이닝 기법을 이용한 고객 매력/유용성 인지 (CAUP) 예측 성능에 관한 탐색적 연구: Dark vs Light 사용자 인터페이스 (UI)를 중심으로

Exploring the Performance of Deep Learning-Driven Neuroscience Mining in Predicting CAUP (Consumer's Attractiveness/Usefulness Perception): Emphasis on Dark vs Light UI Modes

  • 김민경 (성균관대학교 경영대학 일반대학원) ;
  • ;
  • 이건창 (성균관대학교 경영대학 글로벌경영학과/삼성융합의과학원)
  • Kim, Min Gyeong (SKK Business School, Sungkyunkwan University) ;
  • Costello, Francis Joseph (SKK Business School, Sungkyunkwan University) ;
  • Lee, Kun Chang (Department of Global Business Administration, Sungkyunkwan University/Samsung Advanced Institute for Health Sciences & Technology (SAIHST))
  • 발행 : 2022.07.13

초록

In this work, we studied consumers' attractiveness/usefulness perceptions (CAUP) of online commerce product photos when exposed to alternative dark/light user interface (UI) modes. We analyzed time-series EEG data from 31 individuals and performed neuroscience mining (NSM) to ascertain (a) how the CAUP of products differs among UI modes; and (b) which deep learning model provides the most accurate assessment of such neuroscience mining (NSM) business difficulties. The dark UI style increased the CAUP of the products displayed and was predicted with the greatest accuracy using a unique EEG power spectra separated wave brainwave 2D-ConvLSTM model. Then, using relative importance analysis, we used this model to determine the most relevant power spectra. Our findings are considered to contribute to the discovery of objective truths about online customers' reactions to various user interface modes used by various online marketplaces that cannot be uncovered through more traditional research approaches like as surveys.

키워드

과제정보

This work was supported by the National Research Foundation of Korea(NRF) grant funded by the Korea government (MSIT) (No. 2020R1F1A1074808).