A Study on the Influence of the Elderly's Will to Use Mobile Payments in China and Korea

  • LIU, ZIYANG (Dept. of Global Business, Kyonggi University) ;
  • LI, WEIJIA (Dept. of Global Business, Kyonggi University)
  • 유자양 (경기대학교 글로벌비즈니스학과) ;
  • 이위가 (경기대학교 글로벌비즈니스학과)
  • Published : 2022.01.12

Abstract

This article aims to study the influence of the motivation and resistance of mobile payment on the willingness of elderly users to use it. A model for the willingness to use mobile payment is constructed based on the UTAUT model, using elderly people in China and South Korea as the research subjects. We found the following conclusions after analyzing the data with SPSS and AMOS, In general, social influence and performance expectations are the biggest drivers for mobile payment adoption among seniors, while perceived risk and cost are the biggest obstacles. This research can provide useful recommendations for the formulation of corporate strategies and provide new development directions and enlightenments for mobile payment companies.

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Acknowledgement

This work was supported by Kyonggi University's Graduate Research Assistantship 2021.