A Study on Process Innovation through Quality Management Diagnosis Model

품질경영진단모델을 통한 프로세스 혁신에 관한 연구

This thesis introduced a model of diagnosing a company's quality management, and a process of achieving quality innovation based on the model. As for study methods, books and theses related to quality and process innovation were collected for investigation, a survey on internal employees to investigate major issues of quality and standard consciousness was conducted, and 5DP was discussed for balanced process analysis.