Proceedings of the KSR Conference (한국철도학회:학술대회논문집)
- 2011.05a
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- Pages.1826-1834
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- 2011
Study for application of mobile and social network in the railroad service
철도서비스 특성에 따른 모바일 및 소셜네트워크 활용에 관한 연구
Abstract
The traffic realizes that people come and go. The mobility is on the basis of location and time. The physical means for the traffic is composed of roads, vehicles and fuel. The current traffic services place emphasis on the physical elements. In the near future, with the current elements, the railroad service is considerably improved of through intangible factors including the customized customer services that the mobile-social network service is newly applied. The intangible things are connected to the increase of the time value for customers.
Keywords