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Proceedings of the Korean Society for Quality Management Conference
(한국품질경영학회:학술대회논문집)
2009.10a
/
Pages.377-386
/
2009
Korean Society for Quality Management (한국품질경영학회)
서비스품질과 고객만족의 관계 및 성별 조절효과에 관한 연구
An, Gwan-Yeong
안관영
(상지대학교 경영학과)
Published : 2009.10.31
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