한국품질경영학회:학술대회논문집 (Proceedings of the Korean Society for Quality Management Conference)
- 한국품질경영학회 2009년도 추계학술대회
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- Pages.136-146
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- 2009
소비자의 안전만족도 향상을 위한 효과적인 경고표시 방법 연구 - 예초기 경고표시 사례를 중심으로 -
A study on warning label method for safety satisfaction improvement of the consumer - Grass Trimmer Case -
- Kim, Chang-Nam (Graduate School of Business Administration, Soongsil University) ;
- Yoo, Han-Joo (Division of business Administration, Soongsil University)
- 발행 : 2009.10.31
초록
This performed a study for the warning indication method and to prevent "defect in expression" that could occur at a product use stage in this study. To accomplish this, companies can increase effectiveness in the warning process presented apply to products which have a direct warning methodology by looking at the combination of research has demonstrated. How to study the existing warning signs of improvement throughout the consumer's visibility, readability, increased availability understand this consumer satisfaction measurement results confirm the safety three years could find lasting satisfaction to rise.