Proceedings of the KSR Conference (한국철도학회:학술대회논문집)

The Korean Society for Railway (한국철도학회)
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A Study on the Improvement of BSC as a Performance Management System : Case Study of the Railroad-related Organizations

BSC 성과관리시스템의 개선방안 - 철도조직의 사례연구

  • 신택현 (서울산업대학교 철도전문대학원, 철도경영정책학과) ;
  • 유명관 (미국 California Pacific States University, Dept. of CS & IS) ;
  • 김병삼 (서울산업대학교 IT정책전문대학원)
  • Published : 2008.06.12
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Abstract

Nowadays, BSC system has been adopted all over the world as an important tool for organizational performance management. However, despite its merits and contribution for/to the organizational performance management, it is often reported that this system has some problems and limitations in several aspects. The purpose of this article is to depict the usefulness of BSC as well as its limitations, and suggest some direction for enhancing its effectiveness. To attain this purpose, several aspects of current BSC system are analyzed through case study, and through questionnaire when necessary, focusing on the Railroad-related Organizations.

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