대한안전경영과학회:학술대회논문집 (Proceedings of the Safety Management and Science Conference)
- 대한안전경영과학회 2007년도 추계학술대회
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- Pages.457-461
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- 2007
자동차보험 서비스 관련 품질 시스템
Service Quality Systems Related Automobile Insurance
초록
This study presents service quality systems such as automobile industry insurance, personal accident insurance service vehicle repair and tow services, and, the service for buying and selling of used motor vehicles. These service quality systems include contracting services, payment service, infrastructure, adjustment service, and, process.
키워드