Proceedings of the Safety Management and Science Conference (대한안전경영과학회:학술대회논문집)
- 2007.11a
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- Pages.311-317
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- 2007
2007 Criteria for Malcom Baldridge National Quality Award
MBNQA 2007기준
Abstract
This study introduces 2007 criteria of Malcom Baldridge National Quality Award (MBNQA) for performance excellence. Baldridge criteria is composed of the seven categories such as leadership, strategic planning, customer and market focus, measurement, analysis, and knowledge management, workforce focus, process management, and results. Moreover this paper proposes various integrated systems with MBNQA.