Relationship between IS Performance and Goal: An Empirical Study

Annual IT budget of major companies in South Korea is 44.7 billion Korean Won on average in 2007. A survey shows that among these companies, 58% of them had decided to increase the budget compared to that in previous year. In this study, we investigate relationship between IS investment goal and IS performance with moderating effect of process for IS infrastructure maintenance. For this purpose, we used a set of data with 271 responses gathered from manufacturing industry in 2006. Our results show that the relationship exists but varies across the task characteristics and there's no moderating effect. This finding implies that practitioners should be aware of that different goals need to be established based on task characteristics and more effort to harmonize the process with task activities is required to them.