The Impacts of Korea Train Express Service Quality on Railroad Management Performance

고속철도(KTX)의 서비스품질이 철도 경영성과에 미치는 영향

This study intended to identify the problems of the railroad which are raised as one of the 21C next-generation but to define the direction for the absence of the national policy and examine the competitiveness of railway transportation which is a Green Network with low environmental destruction and high energy efficiency as the continuable means of transportation for the 21st century with superiority to energy crisis caused by high oil price, conclusion of the Kyoto Protocol for worsened air pollution, and reduced cost of traffic jam.