한국콘텐츠학회:학술대회논문집 (Proceedings of the Korea Contents Association Conference)
- 한국콘텐츠학회 2006년도 춘계 종합학술대회 논문집
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- Pages.370-376
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- 2006
제천 한방관광축제 참가자 만족도 연구
Visitors Satisfaction for Jechon Medicinal-Herb Festival
초록
최근 웰빙에 대한 대중적 관심이 점증하면서 한방산업에 대한 관심도 높아지게 되었으며 한방과 관련된 산업들은 물론 문화관광축제로서 한방축제가 전국 여러 지역에서 경쟁적으로 개최되고 있다. 당 논문은 충북 제천에서 개최하는 제천 한방축제의 여러 환경적 여건을 검토하고 축제에 참가하는 지역주민들과 외래관광객의 만족도를 비교 조사하여 내용과 운영면의 향상방안을 제시하고자 하였다.
The objectives of this study are: (1) to compare the satisfaction level between local residents and visitors regarding Jechon Medicinal-Herb Festivals ; (2) to examine methods to improve visitor satisfaction levels concerning Medicinal-Herb Festivals ; and (3) to make proposals to Festival organizers with regarding to developing successful Jechon Medicinal-Herb Festivals. The results from the study are as follows. Firstly, local visitor satisfaction levels were higher than other domestic visitors. Second, festival visitors enjoyed experiencing to the traditional medicine with which they are familiar. So it is necessary to develop more experience programs to increase visitor satisfaction levels. Finally, visitors were more satisfied with their tour when accompanied by guides who were explaining a traditional Medicinal Herb. It suggests that the more knowledgeable guides of traditional medicine, the higher resultant satisfaction levels. The importance of the role of a guide in the festival was reexamined throughout this study.
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